Last updated: 9 June 2026
Welcome to ASAP 多元活動平台 (“ASAP”, “we”, “us”, or “our”), an online platform that connects interest-activity organisers with participants in Hong Kong. By accessing or using our website and services you agree to be bound by these Terms of Service (“Terms”). If you do not agree, please do not use the platform.
These Terms are governed by the laws of the Hong Kong Special Administrative Region (“Hong Kong SAR”). Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Hong Kong SAR.
ASAP operates on a crowd-gating model. Understanding this model is essential before making any reservation:
Refund eligibility depends on when a cancellation occurs and who initiates it.
| Scenario | Deposit outcome |
|---|---|
| Session cancelled by ASAP / organiser because minimum headcount was not reached | No charge — deposit was never collected |
| Session cancelled by ASAP / organiser after confirmation (e.g. force majeure, venue issue, organiser unavailability) | Full refund within 7 business days via original payment method |
| Participant cancels before the session is CONFIRMED | No charge — deposit was never collected |
| Participant cancels after the session is CONFIRMED (regardless of timing before the activity date) | Deposit is strictly non-refundable |
| No-show (participant does not attend a confirmed session) | Deposit is forfeited — no refund |
The no-refund policy for confirmed bookings exists because late cancellations may cause headcount to fall below the minimum, harming all other confirmed participants and the organiser. We enforce this consistently and without exception unless ASAP, at its sole discretion, determines extraordinary circumstances apply.
Intermediary role: ASAP provides the booking platform but is not itself the activity provider. Deposit disputes are primarily between the participant and the organiser. ASAP may mediate where reasonable but is not a party to the deposit transaction and accepts no financial liability beyond what is expressly stated in these Terms.
By using ASAP you agree not to:
ASAP reserves the right to suspend or permanently ban any account found in breach of these rules, without refund of any outstanding deposits.
The ASAP brand, logo, platform design, and original written content are the property of ASAP and may not be reproduced without prior written consent.
Activity organisers and instructors retain ownership of the photos, descriptions, and materials they submit to the platform. By submitting content, you grant ASAP a non-exclusive, royalty-free licence to display that content on the platform for the purpose of promoting the relevant activity.
ASAP is a booking platform and intermediary, not an activity provider. We do not organise, supervise, or take responsibility for the activities themselves.
ASAP may update these Terms at any time. The “Last updated” date at the top of this page will reflect the most recent revision. Continued use of the platform after changes are posted constitutes your acceptance of the revised Terms. For material changes we will display a notice on the platform.
These Terms are governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region. Any dispute, controversy, or claim arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of Hong Kong SAR.
Questions about these Terms or a refund dispute? Contact us at admin@asap.hk. We aim to respond within 3 business days.
